My Support Tickets
Can I update my information while my order is being processed?
Unfortunately, your information cannot be updated while your order is being processed. You can...
Do you support SFTP?
SFTP is activated if you have SSH access. If not, you need SSH access to be able to use SFTP.
How do I add another domain to my account?
You can add unlimited domains to your your hosting account. webcityservices.com name servers...
How do I cancel my account ?
With webcityservices.com you can cancel your account at ANYTIME.The easiest way to do this is to...
How do I pay an invoice ?
You can pay an invoice by logging into firstname.lastname@example.org using your billing username...
How do I transfer my domain name from my old host to Web City Services
If you are looking to transfer your domain name you currently have hosted or registered elsewhere...
How do I update my contact information ?
You can update your billing contact information in your billing account at...
How do I view my information in your system? How do I view my information in your system?
You can view all of your personal and billing information at your customer portal. Your login...
How do I view my invoices ?
You can view your invoices by logging into your customer portal using your billing username and...
How do you log into Support & Billing?
You can log into your Web City Services billing account by going to Client Portal using your...
How long do you keep my account details in your system?
We keep account details in our system for 30 days after a cancellation has taken place, but...
I'm trying to place an order and get an 'Charge declined' error message.
This message usually appears when you don't have enough funds to cover the cost of the invoice...
My Support Tickets
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